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Getting Personal with Agents and Underwriters

By Business, career opportunities in the insurance industry, Central, Claims, Communication, Employees, independent agent, Independent Agents, independent insurance agent, Insurance, insurance agent, insurance careers, insurance careers month, insurance industry, insurance underwriter, Liability, Personal, personal lines underwriter, Service, underwriter

I’ve been working in the insurance industry for 18 years now. Currently, I hold a position as a Personal Lines Underwriter with Central Insurance. However, when I obtained my very first position as a personal lines customer service representative…

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A Frozen Forecast Leads to Dangerous Driving

By Accident, Auto, Central, Insurance, Personal, Prevention, road conditions, road safety, road safety tips, roadside assistance, roadside assistance program, safe driving, Safety Tips, Service, snow, snow and ice, snow storm, Weather, winter, winter driving, winter weather

  Many woke up today to the beauty of a winter wonderland, where everything is blanketed in bright white snow. It’s the kind of snow that’s best for when Anna and Elsa want to build a snowman, or for packing…

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The Spirit of Kindness in Customer Service

By customer, customer experience, Customer Service, customer service person, customer service tips, customers, Employees, good customer service, holidays, Insurance, positive customer service, Service, small act of kindness

The holiday season is officially here (which I like to think started on World Kindness Day in November)! Thanksgiving just passed, today is #GivingTuesday, and Christmas is right around the corner. The holiday season represents more than just tasty foo…

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TIPS for Your Servers This Football Season

By alcohol, alcohol awareness, alcohol awareness training course, bar owners, bartenders, Business, Claims, Commercial, Employees, Insurance, intoxication, Liability, liability claims, liability coverage, liability insurance, liquor liability, Loss Control, Prevention, Risk Management, safety, Safety Tips, Service

Football season is here! It seems to evoke a sense of enthusiasm and celebration, especially when your favorite team is playing! Just look at the fans in the picture (the guy in the blue’s team just got scored on, I…

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Changing the Stigma of Insurance

By career paths, Central, Central Insurance Companies, Communication, Education, Employees, Independent Agents, Insurance, insurance careers, insurance careers month, insurance carrier, Personal, rewarding career, Service, Technology

Attend elementary school, graduate high school, go to college and get a degree, and then head out into the workforce; the standard career path. The problem is that model and expectation does not fit everyone and many do not know…

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A Career Path You’ll Wish You Chose Sooner

By Central, Central Insurance Companies, claim representative, Claims, claims service, Customer Service, Education, Employees, Independent Agents, Insurance, insurance careers, insurance careers month, Personal, positive customer service, Service

When I first applied at Central, I had been looking for a stable job at a grounded and experienced company. While the job market can be somewhat unpredictable with positions available in so many different fields, I knew I didn’t…

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Answering the Call through Customer Service

By best customer service, Central, Central Insurance Companies, Communication, Customer Service, customer service person, Education, Employees, Independent Agents, Insurance, insurance careers, insurance careers month, Personal, Service

Shortly after finishing my undergraduate studies, my husband and I moved back to my hometown where I was working as a server at a local restaurant. Though I had just started graduate school, I was beyond ready to put my…

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