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The Nurse Hotline: The First Step in a Work Injury Claim

By after an accident, Business, Central, Claims, Commercial, Employees, First Report of Injury, injury, Insurance, Liability, Loss Control, nurse, Prevention, safety, Service, slip and fall accidents, worker, workers safety, workers' comp claims, workers' compensation, workplace, workplace safety

Did you know that over 2.9 million workplace injuries occur each year? Accidents and injuries happen, but the common goal is to limit the number of injuries and keep employees as safe as possible. When an injury does happen, there is…

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Proof of Insurance When You Need It Most!

By Android, applications, Auto, auto ID card, auto insurance, cell phone, Central, driver's license, electronic, Insurance, iPhone, mobile, Mobile app, myCentral, phone, proof of insurance, Service, smart phone, Technology

  You see the blue and red flashing lights in your rearview mirror. You think to yourself, “How fast was I going? I wasn’t going that fast, was I? Oh shoot, I’m being pulled over!” Next flurry of thoughts: safely…

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What is Subrogation?

By analytics, artificial intelligence, Business, Claims, Commercial, coverage, damages, Home, Household Inventory, Insurance, Liability, Personal, premiums, Prevention, products liability, Saving Money, Service, subrogate, subrogation, third-party

Subrogation is a common term in the insurance industry but not a common one outside of it. So what is subrogation? Subrogation is a legal right the insurance company holds to pursue a third-party responsible for the damages caused to…

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Why You Should Care About Your Child’s Financial Literacy

By allowance, BusyKid, chores, debit card, finances, Financial, financial goals, financial literacy, financial literacy month, Insurance, investment, money, save money, Saving Money, Service

Families across the country are in quarantine and are likely keeping their children busy by assigning chores! Many of us will reward our children with an allowance or other form of compensation for completing those chores. So what better time…

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Getting Personal with Agents and Underwriters

By Business, career opportunities in the insurance industry, Central, Claims, Communication, Employees, independent agent, Independent Agents, independent insurance agent, Insurance, insurance agent, insurance careers, insurance careers month, insurance industry, insurance underwriter, Liability, Personal, personal lines underwriter, Service, underwriter

I’ve been working in the insurance industry for 18 years now. Currently, I hold a position as a Personal Lines Underwriter with Central Insurance. However, when I obtained my very first position as a personal lines customer service representative…

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A Frozen Forecast Leads to Dangerous Driving

By Accident, Auto, Central, Insurance, Personal, Prevention, road conditions, road safety, road safety tips, roadside assistance, roadside assistance program, safe driving, Safety Tips, Service, snow, snow and ice, snow storm, Weather, winter, winter driving, winter weather

  Many woke up today to the beauty of a winter wonderland, where everything is blanketed in bright white snow. It’s the kind of snow that’s best for when Anna and Elsa want to build a snowman, or for packing…

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The Spirit of Kindness in Customer Service

By customer, customer experience, Customer Service, customer service person, customer service tips, customers, Employees, good customer service, holidays, Insurance, positive customer service, Service, small act of kindness

The holiday season is officially here (which I like to think started on World Kindness Day in November)! Thanksgiving just passed, today is #GivingTuesday, and Christmas is right around the corner. The holiday season represents more than just tasty foo…

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