Category

Employees

General Liability Covers More Than You Might Think

By | bodily injury, Business, Claims, Commercial, Commercial general liability, Employees, Financial, general liability, Insurance, Liability, liability claims, liability coverage, liability insurance, personal injury, property damage, slip and fall, slip and fall accidents

For those of us in the insurance industry, after a certain period of time, various lines of business, their abbreviations and the specific coverages provided by those lines become embedded into our brains. This occurs to the point where we…

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Business Vehicles and Your Personal Auto Policy

By | Auto, auto insurance, auto policy, Business, business owner, business vehicle, Commercial, commercial insurance, Employees, Insurance, Personal, personal auto coverage, personal auto policy, Personal Insurance, personal vehicle

It has become more and more popular that people are owning and running their own business these days. I mean, who doesn’t want to be their own boss? Though, what does that mean for your vehicles and auto insurance? Depending…

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Don’t Take Any Chances: Properly Insure Your Valuables!

By | Central, Employees, Financial, homeowners insurance, homeowners policy, inland marine policy, Insurance, Personal, personal jewelry, personal property coverage, scheduled coverage, scheduled personal property policy, Umbrella

Were you one of the lucky individuals who received jewelry as a gift this past holiday season? Or perhaps you received something special for Valentine’s Day? In either case, here’s the important question that you need to ask yourself: “Did…

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Changing the Stigma of Insurance

By | career paths, Central, Central Insurance Companies, Communication, Education, Employees, Independent Agents, Insurance, insurance careers, insurance careers month, insurance carrier, Personal, rewarding career, Service, Technology

Attend elementary school, graduate high school, go to college and get a degree, and then head out into the workforce; the standard career path. The problem is that model and expectation does not fit everyone and many do not know…

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A Career Path You’ll Wish You Chose Sooner

By | Central, Central Insurance Companies, claim representative, Claims, claims service, Customer Service, Education, Employees, Independent Agents, Insurance, insurance careers, insurance careers month, Personal, positive customer service, Service

When I first applied at Central, I had been looking for a stable job at a grounded and experienced company. While the job market can be somewhat unpredictable with positions available in so many different fields, I knew I didn’t…

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Endless Possibilities Exist in the Insurance Industry

By | career opportunities in the insurance industry, Central, Communication, Education, Employees, Independent Agents, independent insurance agent, Insurance, insurance careers, insurance careers month, insurance carrier, Personal

I’ve written a couple of times in the past about how much I enjoy the insurance industry and how I was able to find a home in it back in 2001. However, there’s no reason to keep writing about me;…

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Answering the Call through Customer Service

By | best customer service, Central, Central Insurance Companies, Communication, Customer Service, customer service person, Education, Employees, Independent Agents, Insurance, insurance careers, insurance careers month, Personal, Service

Shortly after finishing my undergraduate studies, my husband and I moved back to my hometown where I was working as a server at a local restaurant. Though I had just started graduate school, I was beyond ready to put my…

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Sharing Kindness and Compassion through Positive Customer Experiences

By | Central, Communication, Customer Service, customer service experience, customer service person, customer service tips, Education, Employees, Independent Agents, Insurance, Personal, positive customer service, positive experience

Before I started my career at Central, I had very little experience being on this side of customer service interactions. While I have always strived to be kind to others, I would still get impatient or frustrated with service representatives…

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