customer service experience Archives

Feb 14

Sharing Kindness and Compassion through Positive Customer Experiences

By Insurance Feed Central, Communication, Customer Service, customer service experience, customer service person, customer service tips, Education, Employees, Independent Agents, Insurance, Personal, positive customer service, positive experience

Before I started my career at Central, I had very little experience being on this side of customer service interactions. While I have always strived to be kind to others, I would still get impatient or frustrated with service representatives…

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About The Mid-State Group

Headquartered in Lynchburg, Virginia since 1964, The Mid-State Group delivers innovative growth, risk management, and cost containment strategies for thriving businesses, organizations, families and individuals. Our family-owned, independent umbrella of service companies includes Mid-State Insurance, Mid-State HR, Mid-State Safety, and Mid-State Wellness, and Mid-State Financial Services along with the educational Mid-State Academy.

We offer comprehensive insurance solutions throughout Virginia, including Lynchburg, VA, Amherst, VA, Charlottesville, VA, Bedford, VA, Roanoke, VA and surrounding areas.

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Sharing Kindness and Compassion through Positive Customer Experiences

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