Dec 01 GivingTuesday and Customer Service By Insurance Feed Customer Service, customer service experience, GivingTuesday, Insurance, Service, small act of kindness According to their official website, GivingTuesday was created in 2012 as a simple idea: a day that encourages people to…Read More
Feb 14 Sharing Kindness and Compassion through Positive Customer Experiences By Insurance Feed Central, Communication, Customer Service, customer service experience, customer service person, customer service tips, Education, Employees, Independent Agents, Insurance, Personal, positive customer service, positive experience Before I started my career at Central, I had very little experience being on this side of customer service interactions.…Read More