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Customer Service

A Career Path You’ll Wish You Chose Sooner

By Central, Central Insurance Companies, claim representative, Claims, claims service, Customer Service, Education, Employees, Independent Agents, Insurance, insurance careers, insurance careers month, Personal, positive customer service, Service

When I first applied at Central, I had been looking for a stable job at a grounded and experienced company. While the job market can be somewhat unpredictable with positions available in so many different fields, I knew I didn’t…

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Answering the Call through Customer Service

By best customer service, Central, Central Insurance Companies, Communication, Customer Service, customer service person, Education, Employees, Independent Agents, Insurance, insurance careers, insurance careers month, Personal, Service

Shortly after finishing my undergraduate studies, my husband and I moved back to my hometown where I was working as a server at a local restaurant. Though I had just started graduate school, I was beyond ready to put my…

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Sharing Kindness and Compassion through Positive Customer Experiences

By Central, Communication, Customer Service, customer service experience, customer service person, customer service tips, Education, Employees, Independent Agents, Insurance, Personal, positive customer service, positive experience

Before I started my career at Central, I had very little experience being on this side of customer service interactions. While I have always strived to be kind to others, I would still get impatient or frustrated with service representatives…

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