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customer service tips

Dec 03

The Spirit of Kindness in Customer Service

By customer, customer experience, Customer Service, customer service person, customer service tips, customers, Employees, good customer service, holidays, Insurance, positive customer service, Service, small act of kindness

The holiday season is officially here (which I like to think started on World Kindness Day in November)! Thanksgiving just passed, today is #GivingTuesday, and Christmas is right around the corner. The holiday season represents more than just tasty foo…

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Feb 14

Sharing Kindness and Compassion through Positive Customer Experiences

By Central, Communication, Customer Service, customer service experience, customer service person, customer service tips, Education, Employees, Independent Agents, Insurance, Personal, positive customer service, positive experience

Before I started my career at Central, I had very little experience being on this side of customer service interactions. While I have always strived to be kind to others, I would still get impatient or frustrated with service representatives…

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