Category

positive customer service

A Career Path You’ll Wish You Chose Sooner

By | Central, Central Insurance Companies, claim representative, Claims, claims service, Customer Service, Education, Employees, Independent Agents, Insurance, insurance careers, insurance careers month, Personal, positive customer service, Service

When I first applied at Central, I had been looking for a stable job at a grounded and experienced company. While the job market can be somewhat unpredictable with positions available in so many different fields, I knew I didn’t…

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Sharing Kindness and Compassion through Positive Customer Experiences

By | Central, Communication, Customer Service, customer service experience, customer service person, customer service tips, Education, Employees, Independent Agents, Insurance, Personal, positive customer service, positive experience

Before I started my career at Central, I had very little experience being on this side of customer service interactions. While I have always strived to be kind to others, I would still get impatient or frustrated with service representatives…

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